We just rolled out a new feature that makes day-to-day communication with customers a lot easier. Framing POS now includes built-in two-way text messaging, available to all users and included in every plan.
This means you can text customers directly from inside the software, and they can reply from their phone like normal. Messages stay attached to the customer and the job, so you always have the full conversation in one place. No jumping between apps, no lost texts, and no guessing what was said last week.
Customer communication that actually fits your workflow
Good communication is a big part of running a smooth frame shop. With this update, texting becomes part of your normal workflow instead of something separate you have to manage on the side.
This is how a POS system for frame shops should work. Your picture framing software should help you stay organized, not add more tools to juggle.
No setup, no extra fees, just works
There’s nothing to configure and nothing extra to pay for. If you’re already using Framing POS, the feature is live and ready to go. It’s included in the standard plan and designed to be simple and reliable.
Fewer phone calls. Faster approvals. Quicker answers. Less back-and-forth.
Save time and reduce stress in your shop
Running a frame shop is already busy enough. Between consultations, production, pickups, and everything else, your software should help you save time and give you peace of mind.
That’s what Framing POS is built for. Easier workflows, better organization, and less mental load for shop owners who already have a lot on their plate. This update is another step toward making picture framing software that truly supports how framers work.
If you’d like to see how Framing POS fits into your shop, you can try it free for 30 days here:
https://info.framingpos.com/pricing/